The Challenge

Our client, was struggling with a manual, event management process that was time-consuming and prone to errors, in which, they turned to us to digitize and streamline their event planning and attendance tracking.

Our Approach

As the technical leaders on this project, we took a consultative approach to understand the client's pain points and design a comprehensive digital solution. Our key objectives were to:

1. Empower the admin team to efficiently manage events from start to finish
2. Provide a seamless check-in experience for event guests
3. Ensure real-time visibility and control over event details and attendance

Key Accomplishments

Admin Event Management

• Developed a custom admin portal that allows the client's team to easily create and manage events
• Implemented a dynamic event registration form that captures guest details within a specified timeframe

Guest Check-In

• Designed a dedicated staff-facing page to quickly check in guests using their unique QR codes
• Automated the email generation and delivery process to send guests their QR code confirmations

Reporting and Visibility

• Enabled the admin team to view and update event details, including the guest list, in real-time
• Provided comprehensive reporting capabilities to track event attendance and other key metrics

Impact

By digitizing the event management process, we were able to help our client streamline their operations, improve the attendee experience, and gain valuable insights to inform future event planning. The client has expressed their satisfaction with the technical leadership and the measurable improvements to their event management workflow.

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